❓ Support & FAQ
Getting Support
📧 Email Support
General inquiries
- Technical support and guidance
- Account questions
- Feature requests and feedback
💳 Billing Support
Payment and subscription help
- Payment issues
- Subscription changes
- Refund requests
🚀 Sales & Enterprise
Plan upgrades and custom needs
- Plan consultations
- Custom requirements
- Enterprise solutions
🐛 Bug Reports
Technical issues and improvements
- Report technical bugs
- Feature issues
- Improvement suggestions
Frequently Asked Questions
🚀 Getting Started
How much money do I need to start arbitrage betting?
Recommended minimum: $500-1,000
We recommend starting with at least $500-1,000 spread across 4-5 sportsbooks. This allows you to access most arbitrage opportunities while maintaining proper bankroll management. You can start smaller, but you'll have fewer opportunities available.
How quickly will I see profits?
Profits are immediate with arbitrage betting
Arbitrage profits are guaranteed regardless of game outcomes. Most users cover their subscription costs within the first week. Typical first-week profits range from $50-300 depending on bankroll size and time commitment.
Do I need to watch the games I bet on?
No, you profit regardless of outcome
With arbitrage betting, you profit no matter who wins because you're betting all possible outcomes at favorable odds. You never need to watch games or worry about specific results.
Is sports betting legal where I live?
Legal in 30+ US states and growing
Sports betting is legal in most US states and many countries worldwide. BetterSlip automatically filters opportunities based on your location. Check your local laws for specific regulations.
🎯 Using BetterSlip Tools
How accurate are the arbitrage opportunities?
99%+ accuracy with real-time verification
Our system scans odds every few seconds and verifies opportunities before displaying them. While odds can change quickly, our accuracy rate exceeds 99% for opportunities that remain available for 30+ seconds.
Why do some opportunities disappear quickly?
Arbitrage opportunities are time-sensitive
Sportsbooks constantly adjust odds based on betting activity. Arbitrage opportunities can last anywhere from seconds to hours. Acting quickly is essential for success.
What's the difference between arbitrage and positive EV betting?
Arbitrage guarantees profit, EV provides long-term edge
Arbitrage betting guarantees profit regardless of outcome by betting all sides. Positive EV betting identifies undervalued bets with long-term profit potential but requires variance tolerance.
How does the AI Parlay Builder work?
Machine learning finds correlated betting opportunities
Our AI analyzes millions of historical games to identify correlations between different betting outcomes, creating parlays with higher win probability than random combinations.
🏦 Sportsbook Management
What happens if a sportsbook limits my account?
Account limits are manageable with proper strategy
Successful bettors may face account limitations. We provide strategies to minimize this risk and help you manage multiple accounts effectively. Most users maintain access to sufficient opportunities.
Which sportsbooks should I prioritize?
Start with major operators for maximum opportunities
Begin with DraftKings, FanDuel, BetMGM, and Caesars. These provide the highest volume of arbitrage opportunities. Add regional books gradually to expand your options.
How do I manage bankroll across multiple sportsbooks?
Distribute funds based on opportunity frequency
Allocate 60% to major sportsbooks, 30% to secondary books, and keep 10% in reserve. Rebalance weekly based on where you're finding the most profitable opportunities.
What if a sportsbook voids my bet?
Rare but manageable situation
Bet voids are uncommon with major sportsbooks. If it happens, contact the sportsbook immediately and use our hedge calculator to determine if you need additional bets to maintain profit.
💰 Performance & Profitability
What ROI can I expect?
5-8% annual ROI typical for active users
Most active users achieve 5-8% annual ROI on their total bankroll. Daily active users often see 10-15% monthly returns. Results depend on bankroll size, time commitment, and execution speed.
How much time does this require daily?
30 minutes to 2 hours depending on goals
Casual users spend 30-60 minutes daily and earn $200-500 monthly. More dedicated users invest 1-2 hours daily and can earn $1,000-3,000 monthly.
Are there any guarantees?
30-day money-back guarantee on subscriptions
We offer a 30-day money-back guarantee if you're not satisfied. While we can't guarantee specific profit amounts (due to bankroll and time variables), arbitrage betting is mathematically guaranteed to be profitable.
How do taxes work on betting profits?
Consult a tax professional for specific advice
Betting profits are generally taxable income in most jurisdictions. We provide annual profit/loss summaries to help with tax reporting, but recommend consulting a tax professional for specific guidance.
🔧 Technical Issues
Why am I not receiving alerts?
Check notification permissions and settings
Verify that notifications are enabled in your device settings and BetterSlip app. Check your alert preferences in account settings and ensure your filters aren't too restrictive.
The mobile app is running slowly. What should I do?
Clear cache and restart the app
Close other apps, clear the BetterSlip app cache, and restart. If problems persist, update to the latest app version or contact support for assistance.
Why can't I connect my sportsbook account?
Check account credentials and permissions
Verify your sportsbook login credentials are correct. Some sportsbooks require explicit permission for third-party connections. Contact support if connection issues persist.
My dashboard isn't loading properly. How do I fix this?
Try browser troubleshooting steps
Clear your browser cache, disable ad blockers temporarily, and try a different browser. Most loading issues are resolved by clearing cache and cookies.
Account & Billing Support
💳 Payment & Subscription Issues
My payment failed. What should I do?
Update payment method or contact your bank
Check if your card has expired or been replaced. Contact your bank to ensure international transactions are allowed. You can update payment methods in your billing settings.
Can I get a refund?
30-day money-back guarantee available
We offer full refunds within 30 days of subscription for any reason. Contact support to process your refund. You keep any profits earned during the trial period.
How do I cancel my subscription?
Cancel anytime through account settings
You can cancel your subscription in your account billing settings. You'll maintain access until the end of your current billing period with no cancellation fees.
Can I pause my subscription temporarily?
Contact support for temporary suspension
While there's no automatic pause feature, our support team can help with temporary account suspension for extended travel or other circumstances.
Contact Information
📧 General Support
support@betterslip.com
Technical issues, account questions, strategy guidance
💳 Billing Support
billing@betterslip.com
Payment issues, subscription changes, refund requests
🚀 Sales & Enterprise
sales@betterslip.com
Plan upgrades, enterprise features, custom integrations
🐛 Bug Reports
bugs@betterslip.com
Technical bugs, feature issues, improvement suggestions
Community Resources
🤝 User Community
- Discord Server: Real-time chat with other BetterSlip users
- Reddit Community: r/BetterSlip for discussions and tips
- Telegram Groups: Regional groups for location-specific opportunities
- Weekly Webinars: Live training sessions and Q&A
📚 Learning Resources
- Video Tutorials: Step-by-step guides for all features
- Strategy Guides: Advanced techniques and best practices
- Case Studies: Real user success stories and lessons learned
- Industry News: Sports betting industry updates and analysis
Emergency Support
🚨 Urgent Issues
For time-sensitive issues during major arbitrage opportunities:
- Live Chat: Fastest response for urgent technical issues
- Priority Email: Mark emails as "URGENT" for faster handling
- Phone Support: Available for Enterprise customers
- Status Page: Check betterslip.com/status for system issues
Feedback & Suggestions
💡 Feature Requests
- Feature Portal: Submit and vote on new feature ideas
- Beta Testing: Join beta programs for early access to new tools
- User Research: Participate in user interviews and surveys
- Product Roadmap: View our public development roadmap
⭐ Reviews & Testimonials
- App Store Reviews: Rate our mobile apps
- Trust Pilot: Share your experience with other users
- Success Stories: Submit your success story for our blog
- Referral Program: Earn rewards for referring new users
Still Need Help?
Our support team is here to ensure your success with BetterSlip.